Privacy Policy

Last updated: January 2025

Information We Collect

When you use our website, contact us, or make a purchase, we may collect personal information including your name, email address, shipping address, and payment information.

How We Use Your Information

We use the information we collect to:

• Process orders and deliver products
• Respond to inquiries and provide customer service
• Send newsletters and updates (with your consent)
• Improve our website and services

Data Protection

We implement appropriate security measures to protect your personal information. Payment processing is handled securely through Stripe, and we do not store credit card information on our servers.

Third-Party Services

We use trusted third-party services including Stripe for payments, Vercel for hosting, and Supabase for data storage. These services have their own privacy policies governing the use of your information.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at hello@loomandfire.com to exercise these rights.

Cookies

We use cookies to improve your browsing experience and remember your cart contents. You can disable cookies in your browser settings, though some features may not work properly.

Contact Us

If you have questions about this privacy policy, please contact us at hello@loomandfire.com.